Returns & Exchanges

RETURN POLICY

IF YOU HAVE TO RETURN THE ITEM(S) FOR ANY REASONS EXCEPT ” DAMAGED AND REFUSED ” IN SHIPPING AND ANY CUSTOM MADE PRODUCTS. WE HAVE A 25% RESTOCKING FEE CHARGE PLUS THE COST OF THE FREIGHT (BOTH WAYS).

Merchandise must be in original crating and/or packaging to protect the product during shipment. All returned items must be in 100% resalable condition. The return authorization number should be visible on all packages and on the freight bill.

Any non-defective merchandise that is returned collect will be refused and the customer will be responsible for charges incurred.

All repairs and returns must be approved in writing by the factory before action is taken.

Returns are only accepted up to 30 days after the original delivery date.

Please contact us to report your claim.